How to Fix “There Has Been a Critical Error on Your Website”

3 min
Fix WordPress critical error on website

If you have a WordPress website, you may one day see this scary message:

“There has been a critical error on your website.”

This error may happens when something is wrong in your website’s code, plugins, themes, or server issues. The worst part is your website may become completely inaccessible to visitors. Follow this steps:

What Causes the WordPress Critical Error?

This error commonly happens due to:

  • Plugin or theme conflicts

  • PHP version incompatibility

  • Insufficient PHP memory limit

  • Corrupted WordPress core files

  • Malware or hacked files

  • Server-side issues

Step 1: Check Your Email for Error Details

When this error occurs, WordPress usually sends an email to the site administrator.

That email may include:

  • The plugin or theme causing the issue
  • The exact file and line number
  • A recovery mode login link

 

📌 Always check your inbox first — this step alone can save a lot of time.

Step 2: Enable WordPress Debug Mode

If file access is available, then you have to enable debug mode by editing your wp-config.php file.Then add this code:
				
					define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);
				
			

This will show the exact error message and helps you to find out what is the real problem

⚠️ Remember to disable debug mode after fixing the issue.

Step 3: Deactivate All Plugins

Plugin conflicts are one of the most common causes.

How to do it:

  1. Go to your website files

  2. Open the wp-content folder

  3. Rename the plugins folder to plugins-old

  4. Refresh your website

If the site loads, a plugin is causing the issue. Rename the folder back and activate plugins one by one to find the faulty one.

Step 4: Switch to a Default WordPress Theme

Sometimes the problem comes from your active theme.

You can:

  • Rename your current theme folder

  • WordPress will automatically switch to a default theme like Twenty Twenty-Four

If the website loads, your theme is the issue.

Step 5: Increase PHP Memory Limit

Low PHP memory is another common reason for critical errors.

Add this line to wp-config.php:

 
				
					define('WP_MEMORY_LIMIT', '256M');
				
			

This gives WordPress more memory to run properly.

Step 6: Update Your PHP Version

An outdated or incompatible PHP version can break your site.

Check your hosting control panel and:

  • Switch to a stable PHP version (8.0 or 8.1 recommended)

  • Avoid beta or experimental versions

Step 7: Reinstall WordPress Core Files

If WordPress core files are corrupted:

  1. Download fresh WordPress files

  2. Replace the wp-admin and wp-includes folders

  3. Do NOT touch the wp-content folder

This safely restores core files without affecting your content.

Step 8: Scan for Malware

If your site was hacked, malware can trigger critical errors.

Run a security scan using:

  • Wordfence

  • Sucuri

  • iThemes Security

Malware removal may be required before the site works normally again.

When Should You Call a WordPress Expert?

If you:

  • Can’t access your admin panel
  • Don’t understand code errors
  • Are afraid of breaking your site
  • Need urgent recovery

Then it’s best to hire a professional.

A wrong fix can make things worse.

We Fix WordPress Critical Errors Fast

If your website is down and showing the “critical error” message, we can help.

Our Services Include:

  • Plugin & theme conflict fixes
  • Server & PHP compatibility solutions
  • Malware cleanup
  • Core file repair
  • Speed & security optimization
  • Full website recovery

Contact us today and get your WordPress site back online quickly!

Final Words

This “critical error” message may be frustrating. But in most cases this issue can be completely fixed. If there is a plugin issue, theme issue, or server problem, the solution is closer than it seems.

If you want a stress free solution, let our experts handle everything for you.

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